Support
Shipping & Returns
Last updated [add date when finalized]
The short version: [Summarize once policies are set: standard processing time, where you ship, and your return window.]
Processing time
[Fill in how long an order takes to process before it ships, for example X to Y business days.]
Shipping regions & rates
[List where you ship, whether that's US only or international too, and the shipping cost or any free-shipping threshold.]
Delivery estimates
[Fill in estimated delivery windows by region or carrier once a shipping partner is chosen.]
Returns & exchanges
[Fill in your return window (e.g. 30 days), condition requirements, and how a customer starts a return or exchange.]
Damaged or defective items
[Explain what to do if a cap arrives damaged or defective: replacement, refund, and how long a customer has to report it.]
Questions?
Reach out at etrnlswiminfo@gmail.com and we'll help sort it out.